2: Image Credits

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Chapter 1

Operating Room” by Vithas via Pixabay is licensed under Pixabay license

Diagram of a Screw Thread” by Inductiveload via Wikimedia Commons is in the public domain

Diagram of Efficiency of a System” by Zureks via Wikimedia Commons is in the public domain

Chapter 2

Chapter 3

Defining a Problem” by MIT Office of Digital Learning is licensed under Creative Commons Attribution 4.0 International License

The IDEAL Problem Solving Process” by MIT Office of Digital Learning is licensed under Creative Commons Attribution 4.0 International License

Chapter 4

Just Full of Ideas” by Bart via Flickr is licensed under CC BY-NC 2.0

Chapter 5

Diagram of Model use and Development” by Jane M. Fraser is licensed under CC BY-SA 4.0

Chapter 6

Edwards Deming” by FDA via Wikimedia Commons is in the public domain

Chapter 7

People are an Important Part of any System” by GDJ via Pixabay is licensed under Pixabay license

Ergonomic Design” by Bolumena via Wikimedia Commons is licensed under CC BY-SA 3.0

Learning Curve” by Randy McDonald via flickr is licensed under CC BY-NC-SA 2.0

Chapter 8

Chess pieces” via SVG SILH is in the public domain

Chapter 9

Value Stream Map” by Daniel Penfield via Wikimedia Commons is licensed under CC BY-SA 3.0

Chapter 10

Flow of patients from the Emergency Department to the Hospital” by Jane M. Fraser is licensed under CC BY-SA 4.0

Pareto chart of Hospital Example” by Jane M. Fraser is licensed under CC BY-SA 4.0

Fishbone Diagram” by KellyLawless via Wikimedia Commons is licensed under CC BY-SA 3.0

Chapter 11

Wildlife Sanctuary Mission and Vision” by C T Cooper via Wikimedia Commons is licensed under CC BY 3.0