Upon successful completion of this chapter, you will be able to:
- describe each of the different roles that people play in the design, development, and use of information systems;
- understand the different career paths available to those who work with information systems;
- explain the importance of where the information-systems function is placed in an organization; and
- describe the different types of users of information systems.
In the opening chapters of this text, we focused on the technology behind information systems: hardware, software, data, and networking. In the last chapter, we discussed business processes and the key role they can play in the success of a business. In this chapter, we will be discussing the last component of an information system: people.
People are involved in information systems in just about every way you can think of: people imagine information systems, people develop information systems, people support information systems, and, perhaps most importantly, people use information systems.