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2.2: Business Processes

  • Page ID
    11446
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    Learning Objectives

    Upon successful completion of this chapter, you will be able to:

    • define the term business process;
    • identify the different systems needed to support business processes in an organization;
    • explain the value of an enterprise resource planning (ERP) system;
    • explain how business process management and business process reengineering work; and
    • understand how information technology combined with business processes can bring an organization competitive advantage.

    Introduction

    The fourth component of information systems is process. But what is a process and how does it tie into information systems? And in what ways do processes have a role in business? This chapter will look to answer those questions and also describe how business processes can be used for strategic advantage.

     


    This page titled 2.2: Business Processes is shared under a CC BY license and was authored, remixed, and/or curated by David T. Bourgeois (Saylor Foundation) .

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