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Engineering LibreTexts

8: Business Processes

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Learning Objectives

Upon successful completion of this chapter, you will be able to:

  • define the term business process;
  • identify the different systems needed to support business processes in an organization;
  • explain the value of an enterprise resource planning (ERP) system;
  • explain how business process management and business process reengineering work; and
  • understand how information technology combined with business processes can bring an organization competitive advantage.

Introduction

The fourth component of information systems is process. But what is a process and how does it tie into information systems? And in what ways do processes have a role in business? This chapter will look to answer those questions and also describe how business processes can be used for strategic advantage.


This page titled 8: Business Processes is shared under a CC BY-SA license and was authored, remixed, and/or curated by David T. Bourgeois (Saylor Foundation) .

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