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2: The Emotional Intelligence Framework

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    124165
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    Introduction

    In today’s fast-paced and interconnected world, whether it is about managing the construction of a bridge, the rollout of a new healthcare system, the launch of a software product, or a government community program, technical skills alone are no longer enough to deliver successful projects. 

    Wherever people are involved, emotions come into play. Emotional reactions, when not managed could impact the project. Our ability to recognize, understand, and manage the behavioral response to emotions, both ours and others’, is critical for success. These are Emotional Intelligence (EQ) capabilities. It is quite different from Intelligence Quotient (IQ). IQ alone cannot ensure project success.

    Thumbnail: CC BY 4.0 by OpenAI. (2026). ChatGPT (Version 5.5) [Image Generator]. https://chatgpt.com.


    2: The Emotional Intelligence Framework is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by LibreTexts.

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