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12.8: TEGO Case Study

  • Page ID
    142476

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    13.8 The TEGO Case Study — Applied Communication

    The TEGO case study is a deliberate exercise in a skill engineers use constantly: communicating a solution to decision-makers who need to act on it but are not equipped to evaluate the technical details themselves.

    The scenario: TEGO is a small toy company that has received 300 complaints about missing pieces in its most popular set. All sets are hand-packed — no automated equipment in the workflow. You are the engineer tasked with diagnosing the problem and presenting solutions to management (business majors, not engineers).

    This is a design problem (Chapter 7) communicated through an engineering presentation. Your five slides:

    Required TEGO case study slides and their engineering design parallels.
    Slide Required content Engineering parallel
    1 Problem identification and consequences — what is happening and why does it matter? Quantify where possible. Ch 7 Step 1: Define the design objective
    2 Variables affecting the problem — what factors cause pieces to be missed? Worker fatigue? Piece similarity? Station design? Ch 7 Step 2: Identify constraints
    3 Possible solutions — at least three meaningfully different approaches (vision system, weight verification, process redesign, QC staff…) Ch 7 Step 3: Generate alternatives
    4 Solution requirements and costs — capital cost, training, maintenance, throughput impact for your preferred solution(s) Ch 7 Step 5: Evaluate trade-offs
    5 Testing and optimization — how would you verify the solution works? What metric, and what constitutes success? Ch 7 Step 6/7: Iterate and communicate

    The audience is business managers. Your slides should communicate clearly without requiring technical background. Engineering details belong in speaker notes — but the conclusion and recommendation must be immediately understandable.

    🔗 Connection — TEGO Case Study and PowerPoint Presentation Project

    TEGO Case Study (HW 04): minimum 5 slides, submitted as PDF. One slide per bullet above. Audience: business managers.

    PowerPoint Presentation Project: minimum 10 content slides + title + reference = 12 total. Narration audio for each slide (~8–10 minutes). Topic: your assigned engineering discipline. Required content: abbreviation and professional society; typical academics and certifications (sourced from 2 universities); typical and non-typical employers and job descriptions (at least 4 companies); actual products and research topics; your personal thoughts. Use AVC's free Microsoft 365 account for PowerPoint. Filename: Discipline_LastName_FirstName.


    This page titled 12.8: TEGO Case Study was last modified on Thu, 24 Sep 2026 17:38:25 GMT and is shared under a CC BY-NC license and was authored, remixed, and/or curated by .

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